Transform Your Life from the Comfort of Your Couch
Online Counselling Brings the Support to You | As You Are Counselling
More Than Just a Therapist ~ We’re Your Ally
Individual ~ Relationship ~ In-Person ~ Online
Transparent Pricing ~ Specialized Treatment Support
No Wait List ~ Easy Scheduling
Discover the Benefits of Online Therapy
Convenience & Accessibility: Book within your schedule and enjoy the flexibility and comfort of counselling from your own home.
Privacy: Reduce the stigma of seeking counselling which can lead to greater openness and honesty during sessions.
Adaptability: Looking for a mix of in-person counselling and virtual counselling to fit your scheduling needs? We got you! Enjoy flexible options to suit your needs including video or phone calling.
Safe Space: With a quiet and private place during the appointment, online counselling can be as effective as in-person counselling to process emotions in a safe space.
No Commute Necessary: Those who do not have access to reliable transportation, live farther away, or have limited mobility, save time and reduce stress through virtual counselling.
Supportive Online Counselling to Achieve Your Goals
Transparency
We support openness, honest dialogue and integrity. Your comfort and trust are important to us.
Allyship
We are empathetic listeners, seek to understand different perspectives, and are present and engaged.
Inclusivity
We admire diverse cultural backgrounds. A collaborative approach is tailored to your unique needs and wants.
Supportive Online Counselling to Achieve Your Goals
Transparency
We support openness, honest dialogue and integrity. Your comfort and trust are important to us.
Allyship
We are empathetic listeners, seek to understand different perspectives, and are present and engaged.
Inclusivity
We admire diverse cultural backgrounds. A collaborative approach is tailored to your unique needs and wants.
Meet Our Counsellors Who Offer Online Counselling
Frequently Asked Questions
What equipment do I need for online therapy?
Our virtual video platform works great on tablets, smart phones, laptops and desktop computers of any flavor: Android, Apple, or Microsoft. An hour before your virtual appointment, an email invitation will be sent automatically. With just a few clicks you’ll be in your session with your counsellor. Other equipment could include headphones or a microphone.
Does my insurance cover online counselling?
Many benefit programs cover the fee of registered clinical counsellors (BC). Please check with your benefits provider to see if this is available to you. The counsellor’s license number and credentials are provided after the session on an invoice.
What is online counselling and how does it work?
Online counselling is a form of mental health treatment delivered remotely via a video conferencing platform. We recommend finding a private and safe environment with little to no distractions. During an online counselling session, you are free to communicate with your therapist in a judgement free space. After the session you will be provided an invoice/ receipt.
Learn more in our online therapy blog post here.
What is the rescheduling and cancellation policy?
We kindly require 48-hours notice for cancellation or rescheduling to ensure fairness to you, your counsellor, and other clients. Our cancellation charge is half of the cost of the counselling session.
If the appointment is outside of the 48-hour cancellation window you can cancel or change the appointment through your Jane account (created when appointment was originally booked) or simply call or email us to reschedule.
Learn How to Prepare for Your First Online Counselling Session in Our Blog Post Below
Curiosity & Wonderments Welcomed